Whether a brash newbie in decorative concrete or a long-time contractor, there are some rough spots in business that can be avoided by remembering that YOU are the base and beginning of that business.
Go ahead — trust and like yourself. You have a useful and wonderful skill to offer. Believing in yourself and your ability to deliver that skill is contagious. Your customers find it easier to believe in you when you are backing yourself. The name you give your business speaks volumes to you and will be how the customers think of you too.
To learn more about building trust for your business, I recommend Duct Tape Marketing, a book for business owners by John Jantsch. Or, Endless Referrals by Bob Burg. These two books have many practical suggestions that can be applied to any business.
Being skilled is essential to the decorative concrete business. Being informed and aware of who you are as a business owner is a different kind of essential. A blend of both leads to trust from your customers while they are learning to know and like you.
Enjoy and profit from that.
Judy



